How long does it take for my order to reach me?
All orders will be processed within 7 working days once preorder closes. Local shipping will usually be within a week while overseas may take up to 2-4 weeks depending on your location. Do refer to singpost’s support centre for additional info :) https://www.singpost.com/support-centre
Do we ship to EU/UK?
Yes we do. Unfortunately, if you intend to purchase the collection and your reside in the EU/UK, you’ll have to incur the VAT as well.
Is there tracked mail?
We will be posting with singpost. There will be normal and tracked postage available. A confirmation message will be sent when posted but we will not be reliable for lost postage.
There are missing items/My order has been damaged. What should I do?
Do send us a photo of received goods and we will try our best to see what we can do :)